Midsouth Chamber Of Commerce Case Study Solution

a vision of an integrated computer system that could further help the organization in its core business (marketing, handling conferences and seminars, pushing the Legislature for new laws). They started with hiring a full‐time computer programmer (Simon Kovecki), and started looking at software packages for the organization. While Lassiter was not in charge of computer operations (Jeff Hedges was put in charge of computer operations), Lassiter pushed the organization to purchase a new system from a company called UNITRAK. It seemed like Lassiter was the “champion” behind the software, there was little or no support from the people who were in charge. Employees where concerned that they were not consulted, and Kovecki (who was frustrated because he didn't get the promotion to be head of computer operations) raised concerns regarding the fact that employees had access to all of the data. Hedges (in charge of computer operations, but was mainly busy with other aspects of the organization) had no computer expertise, and never followed up on the status of the systempurchase/use.

Similar Documents

Case Study M-Commerce

...gaUniversidade Lusofona de Humanidades e Tecnologias Caso de estudo m-Commerce Tiago Banha 20085961 LEI 28-10-2011 Universidade Lusofona de Humanidades e Tecnologias O que é a regra '8-segundos' da Internet e porque é tão importante para a tecnologiado m-commerce? R: A regra dos “8 segundos” diz respeito ao tempo da comunicação da acção, isto é, o tempo que a acção do utilizador leva a ser recebida. Claro que é uma regra bastante importante, pois é na base da rapidez que o cliente toma preferençia pela tecnologia m-Commerce. Porque poderá ser útil que os fornecedores de m-commerce ter registos históricos das compras dos seus utilizadores? R: Ter registos de compras dos utilizadores pode ser util e importante para o melhoramento dos serviços e ofertas, pois esses registos ajudarão a ter um maior conhecimento da ultilização dos clientes, ajustando assim os seus serviços as necessidades dos clientes. Qual é a maior preocupação que a maioria dos utilizadores de telemóveis têm acerca da utilização dos serviços de m-commerce? Que outras preocupações têm? R: A maior preocupação dos utilizadores de telemoveis que utilizam serviços mCommerce é a segurança, tais como tambem a fiabilidade e velocidade. São estes os maiores ‘medos’ dos utilazadores destes serviços. Porque motivo são os avanços tecnológicos como os “pseudo-wires” e tecnologia MPLS importantes para aumentar a capacidade de “backhaul”? Tenta pesquisar estas tecnologias utilizando outras fontes......

Words: 447 - Pages: 2

South Dakota Microbrewery Case Study

...Chelsea Ginsberg 02/22/13 ACCT2301 South Dakota Microbrewery Case 1. Prepare a complete product cost estimate for Buffalo Ale, Bismark Bock an Four Heads Stout (see Exhibit 4) using: a. The plant-wide allocation based on direct-labor hours b. An activity-based cost system Activity rates: Cost estimate based on activity rates: 2. For each costing method, what is the gross margin per batch for each beer label, in dollars? What is the gross margin percentage? What is the total gross margin for each beer label? Plant-wide allocation method: ABC method: 3. What are the advantages and disadvantages for both allocation systems in #1? For the plant-wide allocation based on direct labor hours, the advantages include that it’s an easy method that doesn’t require much to calculate. You get the total cost simply from adding the direct material cost, direct labor cost, and manufacturing cost and divide by the number of materials (in this case, bottles). It’s easier to use for small companies, because, as a disadvantage, it can be an inaccurate method of allocation. In this particular case, each beer has different resources and processes and the estimated price probably doesn’t reflect the actual value. As for the ABC allocation method, it takes into account the different level or resources that the other method doesn’t, making it a more accurate price. It can be used accurately for large companies as opposed to smaller companies; however its......

Words: 322 - Pages: 2

Mid-South Chamber Commerce Case Study

...the implementation of the Unitrak software, Midsouth Chamber of Commerce has continued to make incompetent management decisions, when it is related to building an IT infrastructure, for their organization.  Such a lack of foresight, to properly structure a sustainable IT environment has created numerous difficulties for MSCC. In order to salvage the situation, MSCC has acquired Sage Niele to manage MSCC ‘s information systems. Niele has an impressive resume, as a previous owner/operator of a successful IS and financial business consultant company, which suggest that MSCC has finally taken the right step towards solving their IT issue’s. Niele has already started on her pursuit of saving MSCC from further disaster. Gathering information about the current IT scenario, and working with DMA, the company that is providing MSCC’s current software system, with a softer temperament,  are some positive signs demonstrated by Niele,towards solving MSCC’s IS problems. From now, It is essential for MSCC to work with Niele to provide her with every opportunity to succeed, with proper oversight from the upper management .MSCC also has to be extremely careful to avoid past mistakes, or else even with Niele’s effort, MSCC will seize to exist as an organization without a proper IT infrastructure.                                    Cleaning up an Information System debacle at MSCC Leon Lassiter, president of Midsouth Chamber of Commerce, felt the need to introduce UNITRAK software into......

Words: 1988 - Pages: 8

Mid Sem Case Study

...AYB 321 Strategic Management Accounting MID-SEMESTER CASE STUDY ASSIGNMENT Semester 2 2012 This assignment involves two separate tasks. The first task requires you to read a case study on Arthur Andersen and answer questions relating to its organisational architecture. The second task requires you to independently research the ‘beyond budgeting’ approach used by Svenska Handelsbanken (SHB) and answer related questions. The two tasks are as follows: Task 1: Carefully read the attached case study on Arthur Andersen LLP (AA), and apply the organisational architecture (OA) framework to explain how the changes made by the management of AA led to its ultimate demise. Your response is required to cover the following: * A brief description of the environmental factors that led to AA’s organisational changes. * Describe and evaluate the changes AA made to its performance evaluation, rewards and decision rights systems, and also to its soft culture. * Conclude by providing (and justifying) your opinion on; a) the extent to which AA’s updated OA was in balance; and b) what you believe was the cause of AA’s ultimate failure. (Approximately 750 words) Task 2: Svenska Handelsbanken (SHB), a banking company based in Sweden, is the most commonly cited example of a firm that has successfully implemented ‘Beyond Budgeting’ (BB). The company eliminated budgets in the 1970s, and has consistently out-performed their main competitors ever since.......

Words: 4592 - Pages: 19

Midsouth Chamber of Commerce

...Introduction According to Brown, C.V., Dehayes, D.W., Hoffer, J.A., Perkins, W.C., Martin, W.E. (2011), MidSouth Chamber of Commerce (MSCC) is a member support, non-profit organization that deals with state government on behalf of local business policies. In the early 2000’s, the MSCC, became the most powerful advocacy organization for the business community under the new leadership of President Jack Wallingford. As the growing demands of members and employees were increasing, the MidSouth Chamber of Commerce (MSCC) has decided to update its computing systems. The management then decided to consolidate their systems to AS/400 based system called UNITRAK. Ted Vassici has supported the systems for a significant period before Simon Kovecki was hired by MidSouth Chamber of Commerce (MSCC). Simon Kovecki was in charge of implementing this new system, but he ended up with failure that left MidSouth Chamber of Commerce (MSCC) with lost data on the old systems, and an inoperable UNITRAK system. This case study illustrates the problems that MSCC went through after acquiring the UNITRAK system. Summary According to Brown, C.V., Dehayes, D.W., Hoffer, J.A., Perkins, W.C., Martin, W.E. (2011), Jack Wallingford, who was the President of MSCC, taught of appointing a new person who could help for the growth of revenue in the organization. Leon Lassiter who has no information technology......

Words: 1171 - Pages: 5

Midsouth Chamber of Commerce

...Abstract Midsouth Chamber of Commerce (MSCC) was created to benefit businesses within the Midsouth region. With Jack Wallingford as president MSCC became the most powerful advocacy organization in the area during the late 1980s. As the use of computer technology increased they quickly recognized the need to use technology to harness the power of information they kept. The transition of acquiring a new operation system is outline in this report. Context In writing this report on the challenges of implementing a new operational system I hope to have a better understanding of maintaining documentation and organizational structure Introduction The Midsouth Chamber of Commerce case is about the complexities when implementing a new technology system and the challenges when technology systems fail. Issues and Questions http://www.scribd.com/doc/188061109/Dag294WA1 1. Who are the key players in the case and what are their respective roles? * Leon Wallingford – President of MSCC * Simon Kovercki – System Analyst * Leon Lassiter – VP Marketing and Membership Sales * Jeff Hedges – VP Public Finance and Computer Operations * Greg Grinder – President of Uni-Track 2. Describe whether Unitrack acted responsibly. Unitrack’s software corporation acted responsibly. They designed a software program for which was purchased by MSCC. When it was recognized that this software wasn’t performing to the customer satisfaction Ginder was willing to make......

Words: 518 - Pages: 3

Mscc Midsouth Chamber of Commerce

...Introduction According to Brown, C.V.,Dehayes, D.W., Hoffer, J.A., Perkins, W.C., Martin, W.E. (2011), MidSouth Chamber of Commerce (MSCC) is a member support, non-profit organization that deals with state government on behalf of local business policies. In the early 2000’s, the MSCC, became the most powerful advocacy organization for the business community under the new leadership of President Jack Wallingford. As the growing demands of members and employees were increasing, the MidSouth Chamber of Commerce (MSCC) has decided to update its computing systems. The management then decided to consolidate their systems to AS/400 based system called UNITRAK. Ted Vassici has supported the systems for a significant period before Simon Kovecki was hired by MidSouth Chamber of Commerce (MSCC). Simon Kovecki was in charge of implementing this new system, but he ended up with failure that left MidSouth Chamber of Commerce (MSCC) with lost data on the old systems, and an inoperable UNITRAK system. This case study illustrates the problems that MSCC went through after acquiring the UNITRAK system. Summary According to Brown, C.V.,Dehayes, D.W., Hoffer, J.A., Perkins, W.C., Martin, W.E. (2011), Jack Wallingford, who was the President of MSCC, taught of appointing a new person who could help for the growth of revenue in the organization. Leon Lassiter who has no information technology background has taken for this task. He began to recognize the problems and complexities with......

Words: 1070 - Pages: 5

Midsouth Chamber of Commerce

...Case Study 1: Midsouth Chamber of Commerce-The Role of The Operating Manager Information System Question: Something had to be done- but what? After reading the case, one continues to come up with new problems and issues along the way that are related to information technologies. The three main problems we encountered in this case are lack of IT knowledge, inappropriate planning, and ineffective and inefficient Resource Management. Each of these issues requires specific attention to fix the next problem and so forth. The solution to attack each individual problem or issue will be explained as follows. Problem #1 Attempting to manage the conversion from an old technology system to a new one without the proper knowledge or background in information technology. Solution Rather than attempting to fix the IT issue, which Leon Lassiter (Vice President of Marketing) of Midsouth Chamber of Commerce (MSCC) had no knowledge about, instead he should have recognized the issue and address it to be taken care by IT experts. Most importantly he should have consulted with the experts of the matter addressing potential problems and solutions while establishing a timetable of completion of the project within reasonable, reachable, and acceptable time frame. At the same time he needs to establish a realistic expenditure budget to avoid draining financial reserves set forth for such expenses. Now, Mr. Lassiter needs to prioritize the full conversion of the new system by October. He......

Words: 636 - Pages: 3

Midsouth Chamber of Commerce

...      MidSouth Chamber of  Commerce Case Study    Sulaiman Al‐Rafee  MBA‐534  Signature: ………………………………………  Sunday, October 11, 2009    Introduction  Midsouth  Chamber  of  Commerce  (MSCC)  was  created  to  benefit  of  businesses  within  the  Midsouth area. By the late 1980s, MSCC became the most powerful business advocacy organization  within the area, with Jack Walingford as president.  As they started using more and more computer  technology,  they  recognized  the  need  to  use  computer  technology  to  harness  the  power  of  information they had.  This case study outlines what MSCC went through when they acquired a new  system to handle their operations.  Case summary  Computer operations at MSCC  MSCC  had  some  computer  systems  that  were  not  integrated,  not  documented,  with  little  supports and maintenance at the time, and the systems was not Y2K compatible.  Leon Lassiter had  a  vision  of  an  integrated  computer  system  that  could  further  help  the  organization  in  its  core  business  (marketing,  handling  conferences  and  seminars,  pushing  the  Legislature  for  new  laws).   They started with hiring a full‐time computer  programmer (Simon  Kovecki),  and  started  looking  at  software packages for the organization.  While Lassiter was not in charge of computer operations (Jeff Hedges was put in charge of  computer operations), Lassiter pushed the organization to purchase a new system from a company  called UNITRAK...

Words: 1320 - Pages: 6

Missouth Chamber of Commerce

...grave. Sin embargo, Kovecki estaba en una situación sin salida por el momento en que ocurrió la migración de datos. Se podría argumentar, que se había colocado en esa posición al no participar más en el proceso desde el principio. Sin embargo, la política desempeñó un papel importante en este escenario, ya que Lassiter y Kovecki necesitaban trabajar estrechamente durante este proceso y que no fue posible debido a la animosidad que se había acumulado entre ellos, y entre Kovecki y la organización debido a que habían puesto a otra persona claramente más calificada para realizar el trabajo. Como Kovecki se apartó de su posición y de la CSMM, los sistemas de información de la organización comenzaron a desmoronarse. 4. Midsouth Chamber of Commerce encontró grandes problemas al tratar de subir el nuevo sistema. ¿Otras organizaciones podrían aprender alguna lección con este caso? ¿Qué lección sería? Lo que parecía ser una simple aplicación rutinaria de tecnología de la información a una organización sin experiencia y el poco conocimiento del personal de sistemas de información puede ser otra causa de problemas a una organización cuando es carente habilidades en sistemas de información por parte de los gerentes en los negocios. Ciertamente, no hay manera de que la CSMM pudiera haber adoptado con éxito una nueva tecnología de información con su nivel de manejo de sistemas de información, poco conocimiento y su aparente falta de voluntad para aprender lo que fuera......

Words: 3447 - Pages: 14

Midsouth Chamber of Commerce Case Study

...serio problema interno, Kovecki ya tenía las de perder al momento de que la transferencia de data ocurrió. Uno podría argumentar que el mismo se puso en esa situación al fallar en estar más envuelto en el proceso desde el principio. Como sea, las políticas jugaron un rol significante en este escenario, ya que Lassiter y Kovecki necesitaban trabajar más de cerca durante este proceso y esto no fue posible debido a la hostilidad que se había formado entre ellos y entre Kovecki y la organización porque sentía que el estaba más cualificado para una posición que se le dio a otro menos cualificado. Según Kovecki empezó a alejarse de su posición y de la MSCC, los sistemas de información de la compañía comenzaron a decaer. 4. Midsouth Chamber of Commerce encontró grandes problemas al tratar de subir el nuevo sistema. ¿Otras organizaciones podrían aprender alguna lección con este caso? ¿Qué lección sería? Lo que aparenta ser una aplicación de tecnología informática rutinaria para una organización con un personal que tiene experiencia en sistemas de información puede ser todo menos rutina para una organización en la cual sus gerentes de negocio carecen de habilidad en sistemas de información. Ciertamente, no habría manera de que la MSCC pudiera haber adoptado nuevas tecnologías de información con su actual nivel de conocimiento interno en sistemas de información y su aparente indisposición de obtener estos conocimientos fuera de la compañía. Al colocar el control de las......

Words: 2219 - Pages: 9

Mid South Chamber of Commerce Case Study

...MidSouth Chamber of Commerce Case Study #1 MidSouth Chamber of Commerce (MSCC) was created to be an advocate for the business community and, under the leadership of Jack Wallingford became one of the most powerful advocacy organizations in the area. With business membership growing and staff increasing, the computer technology that was in place was no longer able to keep up with the demands of the organization. This study outlines what MSCC went through to procure and implement a new Information Technology System and the issues MSCC encountered during the implementation process. As MSCC was growing, the realization of a more advanced computer system was in dire need. As large as MSCC was, with in the organization, technology was lacking and antiquated. There was no integration with computers and many of the job duties were done manually causing delays in information routing. All IT functions were in turn outsourced by Nolan Vassici. He provided no documentation of his work, rather only provided the basic IT needs of the organization. Later on Simon Kovecki, a Computer Science graduate student, was brought into MSCC to learn and understand the software without any direction or assistance from Vassici, who was no longer in business. With Ed Wilson, the operations division manager, and with the assistance of Kovecki, they started the search for a new computer system. Lassiter, who was not technically in charge of the project, took over the duties to search for firms who......

Words: 1424 - Pages: 6

South Delaware Coors Case Study

...South Delaware Coors, Inc |   |   | Case # 4 South Delaware Coors, Inc.   10/28/2008 Problem Statement Which research studies should Larry ask Mason and Associates to complete?  Upon consideration of the research study results, is this new business venture a go? Alternatives Larry has several different options to choose from with respect to research studies that can be completed.  As long as he stays at or under his $15,000 budget he can request that any combination of studies be completed by Mason and Associates.  Larry was presented with 9 different research studies that may be of assistance to him in deciding whether or not this truly is a ‘golden’ opportunity.   The second part of the problem statement requires only two alternatives: To go ahead with the business, or to make a no-go decision.   Recommendation/Discussion It is recommended that Larry choose the following studies for Mason and Associates to complete: •    Study A: National and Delaware Per Capita Beer Consumption for 1988-1992 in Gallons •    Study C: Estimates of Coors’ Market Share for 1990-1995 •    Study E: Beer Taxes Paid by Delaware Wholesalers for 1988 and 1989 in the Market Area •    Study F: Financial Statement Summary of Wine, Liquor, and Beer Wholesalers for Fiscal Year 1988 •    Study H: Retailer Study (if the retailers don’t stock the product, consumers will not get it!) •    Study I: Survey of Retail and Wholesale Beer Prices The total cost of the studies......

Words: 3947 - Pages: 16

Chamber of Commerce

...Chamber of Commerce South Florida Broward County Chambers of Commerce Coconut Creek Chamber of Commerce Colombian American Chamber of Commerce Coral Springs Chamber of Commerce Dania Beach Chamber of Commerce Davie/Cooper City Chamber of Commerce Deerfield Beach Chamber of Commerce Fort Lauderdale Chamber of Commerce Greater Caribbean American Chamber of Commerce Greater Fort Lauderdale Gay and Lesbian Chamber of Commerce Greater Hollywood Chamber of Commerce Greater Plantation Chamber of Commerce Greater Pompano Beach Chamber of Commerce Greater Tamarac Chamber of Commerce Hallandale Beach Chamber of Commerce Latin Chamber of Commerce of Broward County Lauderdale-By-The-Sea Chamber of Commerce Lauderdale Lakes Chamber of Commerce Lauderhill Regional Chamber of Commerce Lighthouse Point Chamber of Commerce Margate Chamber of Commerce Miramar Pembroke Pines Regional Chamber of Commerce Pembroke Park Chamber of Commerce Puerto Rican Chamber of Commerce of Broward County South Florida Chamber of Commerce Sunrise Chamber of Commerce Palm Beach County Chamber of Commerce Belle Glade Chamber of Commerce Black Chamber of Commerce of Palm Beach County, Inc. Boca Raton Chamber of Commerce Boynton Beach Chamber of Commerce Chamber of Commerce of the Palm Beaches Delray Beach Chamber of Commerce Finnish-American Chamber of Commerce Hispanic Chamber of Commerce of PB County Lantana Chamber of Commerce Northern Palm Beach County Chamber of Commerce...

Words: 342 - Pages: 2

South West Airlines Case Study

...Case: _______Southwest Airlines 2002___________ Name____Kacey Kurtz__________________________ Southwest Airlines is currently competing in the airline industry. The company’s currency strategy is to carefully advertise its image so that consumers can clearly differentiate Southwest Airlines from other airlines. Southwest Airlines does this by being the only low fare, high frequency, short-haul, and point-to-point carrier in America. Southwest Airlines low fares creates brand equity, because consumers want low fares, and Southwest Airlines is one of the only major airlines that offers this attribute to consumers. Southwest Airlines was also the first airline to offer the frequent flyer program where flyers get credit for the number of trips taken and not the number of miles flown. Since Southwest offers low fares and short travel customers may see that flying is a better alternative than traveling in a car. Some outside conditions that affected Southwest Airlines was deregulation which made the airline industry much more competitive. Everything dealing with air travel is regulated by the government now. Airlines operate in a highly competitive environment where fixed costs are very high and this made it one of the toughest industries to compete in without a lot of airlines going bankrupt. Fuel cost were outrageous that were out of airlines control. Airlines had to fund a lot more towards security since the 911 crisis to keep passengers protected and they...

Words: 1415 - Pages: 6

0 thoughts on “Midsouth Chamber Of Commerce Case Study Solution”

    -->

Leave a Comment

Your email address will not be published. Required fields are marked *